We are in the middle of downloading files from the site to back everything up.
We received an email saying that we have to delete a number of files/directories because they are TOO BIG, and it's affecting the service.
I will explain in more detail tomorrow, but I'm afraid we have to makes some changes, including an upgrade, to save the site.
You'll see some changes tomorrow and maybe during the week, as we work this out.
Unfortunately this comes at a time when we are preparing a two big production values movies and we're really busy, so I hope we will complete this changes in a day or two.
This is part of the email:
In other words, we have to move those files, and maybe others, before December 18, when they will review the service.
(...) As a result, your website hosting account has been suspended. (...)
Your website hosting account is storing files in a manner for which it is not intended or compatible. While you will need to fully review your current and intended usage, the following is of primary concern at this time:
/public_html/ralphus.net/special/myclips
/public_html/ralphus.net/thegimpforum/files
/public_html/ralphus.net/dailypic18
/public_html/ralphus.net/dailypic16
/public_html/ralphus.net/dailypic19
/public_html/ralphus.net/dailypic20
/public_html/ralphus.net/dailypic17
/public_html/ralphus.net/dailypic12
We will be suspending the attachments for the time being until we resolve this issue.
I will have more details tomorrow.
