Site suspended
Posted: Tue May 13, 2025 3:57 pm
We're BACK!
Yesterday was the culmination of a series of problems that began last Friday. For some reason we couldn't get in the site. We kept getting some strange messages on the page.
When we checked with tech support, they went to the forum page and they were there. They sent a picture. we were baffled. Something was wrong.
We had access to our cpanel, where were control the domains, and we noticed that our CPU was at 99%. That wasn't good.
We still could not get to this forum, the other domains appeared to be ok. We spent the weekend trying to sort things out, believing that it was our problem, not the domains... until yesterday when suddenly all the domains were SUSPENDED!
When we consulted tech support at the server we received this message from the tech support guy.
The customer is us. We were overloading the server via ralphus.net, that means the forum, because it's the only part of ralphus.net that has tremendous activity.
So, once again we were forced to UPGRADE the HOSTING plan to accommodate the high CPU usage we had!
We could've eliminated, deleted half of the posts and pictures here to get back to normal but we didn't have access!
We're now paying a lot more and we can't repeat the experience next year. We have 3 times the disk capacity right now, and it shows that we're at 58%!
I deactivated registrations and attachments for the time being while we sort this out. We cannot go nuts with the posting of large files in tremendous quantities. Sites like FB where they millions of everything make billions of dollars so they can afford it. We can't.
Right now we're at full capacity, money wise, and we won't be able to upgrade again next time, which could happen in a couple of months, or six months, or a year.
We're open to discussions, of course, and ideas.
Before we needed like a like 1,000 to keep it running for a year, now it's double that. The monthly fees for our hosting plan is a lot higher now.
I know that the Crux Forum needs to raise 200 a month to keep it running... and they do.
In our case we had a simple thought. We have a good number of fans that maybe would buy our films enough to make it worth the expense of running the site, but it doesn't happen that way.
Ok. This the opening statement of the facts.
I'll return with more.
Yesterday was the culmination of a series of problems that began last Friday. For some reason we couldn't get in the site. We kept getting some strange messages on the page.
When we checked with tech support, they went to the forum page and they were there. They sent a picture. we were baffled. Something was wrong.
We had access to our cpanel, where were control the domains, and we noticed that our CPU was at 99%. That wasn't good.
We still could not get to this forum, the other domains appeared to be ok. We spent the weekend trying to sort things out, believing that it was our problem, not the domains... until yesterday when suddenly all the domains were SUSPENDED!
When we consulted tech support at the server we received this message from the tech support guy.
"High load alert. The customer is overloading the server and causing downtime via ralphus.net. He spawns hundreds of website connections, processes and mysql queries. Suspended in WHM. The customer should look into optimization, upgrade or some sort of protection (CDN, etc.) after reviewing his traffic.**"
The customer is us. We were overloading the server via ralphus.net, that means the forum, because it's the only part of ralphus.net that has tremendous activity.
So, once again we were forced to UPGRADE the HOSTING plan to accommodate the high CPU usage we had!
We could've eliminated, deleted half of the posts and pictures here to get back to normal but we didn't have access!
We're now paying a lot more and we can't repeat the experience next year. We have 3 times the disk capacity right now, and it shows that we're at 58%!
I deactivated registrations and attachments for the time being while we sort this out. We cannot go nuts with the posting of large files in tremendous quantities. Sites like FB where they millions of everything make billions of dollars so they can afford it. We can't.
Right now we're at full capacity, money wise, and we won't be able to upgrade again next time, which could happen in a couple of months, or six months, or a year.
We're open to discussions, of course, and ideas.
Before we needed like a like 1,000 to keep it running for a year, now it's double that. The monthly fees for our hosting plan is a lot higher now.
I know that the Crux Forum needs to raise 200 a month to keep it running... and they do.
In our case we had a simple thought. We have a good number of fans that maybe would buy our films enough to make it worth the expense of running the site, but it doesn't happen that way.
Ok. This the opening statement of the facts.
I'll return with more.